Sales Audit Specialist

The Sales Audit Specialist role involves responding to customer inquiries, running sales exceptions, managing donations, investigating account variances, assisting with credit adjustments, and supporting sales and plant operations. This is a key function for supporting a sales function and ensuring accurate financial records.

Requirements

• Respond to customer inquiries regarding account details, invoices, tickets, statements, and billing issues.
• Run and clear daily sales exceptions.
• Process invoice corrections and offline credits (MRAs).
• Secure approvals and enter parent orders.
• Investigate and resolve cash/credit account variances.
• Submit account clearing via ServiceNow.
• Maintain and monitor tax-exempt records.
• Process ticket changes submitted by sales or plant locations.
• Monitor exempt orders.
• Reconcile PCard transactions monthly.
• Coordinate office supplies.
• Handle district-specific billing items.