Salesforce QA Manager

Salesforce QA Manager is responsible for leading a global team of Salesforce Administrators across multiple Salesforce Clouds. This role requires strong leadership, technical expertise, and cross-functional collaboration skills to drive operational excellence and platform integrity.

Requirements

• Bachelor’s degree in information technology, Computer Science, or a related field.
• 7–10 years of experience in Salesforce cloud applications.
• 3–5 years of people leadership or team management experience.
• Proven experience administering across multiple Salesforce Clouds (Sales, Service, Manufacturing, Marketing, Commerce, Experience).
• Experience managing or contributing to ServiceNow ticketing and Salesforce deployment operations.
• Familiarity with integration testing, especially with Mulesoft and Salesforce integrations,
• Proficient in tools such as GitHub, Azure DevOps, and Continuous Integration/Continuous Delivery (CI/CD) systems.
• Ability to work in an Agile/Scrum environment.
• Proven leadership skills, with the ability to manage and mentor a team of QA professionals.
• Excellent interpersonal and communication skills, able to collaborate effectively with various teams.
• Ability to present complex technical information clearly to both technical and non-technical stakeholders.
• Strong problem-solving, troubleshooting, and debugging skills.
• Strong knowledge of fundamental application testing practices.
• Strong technical skills in using tools such as GitHub, Azure DevOps, Selenium, Cypress.io, Cucumber, Gherkin, BDD, and Postman.
• Strong knowledge of API’s (RESTful Services).
• Strong knowledge of test automation tools and emulators.
• Strong knowledge of continuous integration and delivery systems.
• Basic knowledge of SQL