SAP Business Expert - Huntsville, AL

As the SAP Business Expert, you will lead the smooth execution and optimization of SAP processes within Supply Chain, acting as the primary contact for SAP users, providing hands-on support, troubleshooting system issues, and driving practical solutions in collaboration with internal teams and external vendors.

Requirements

• Solve operational issues related to daily business in ERP and IT systems and ensure quick resolution of SAP-related problems.
• Serve as the main point of contact for local SAP users and collaborate closely with the Global SAP BEX and Master Data teams.
• Represent the Huntsville sites in global SAP user community discussions, focusing on process improvements for delivery plans, consignment stocks, invoicing, roles, and access management.
• Implement company-wide and business-unit SAP requirements at the site level, ensuring process harmonization and compliance.
• Manage tickets in ServiceNow in cooperation with external vendors to improve response time.
• Support SAP-related documentation, process descriptions, and provide training as needed.
• Translate business needs into SAP technical requirements and support activities such as user acceptance testing and change requests.
• Monitor SAP system performance and recommend practical improvements to enhance efficiency.
• Stay informed about SAP updates and suggest relevant enhancements that bring value to day-to-day operations.

Benefits

• Flexible Work Arrangements
• Retirement Benefits
• Competitive Medical and Dental Plan Options
• Disability and Life Insurance Programs
• Wellness Programs
• Maternity/Paternity Leave, Infertility & Adoption reimbursement
• Mentoring & Development Programs
• Employee Discounts
• Pet insurance