SAP Concur Support Specialist (Fixed Term Contract)

The SAP Concur Support Specialist will be responsible for the day-to-day administration, support, and optimization of the SAP Concur platform. This includes user support, system configuration, issue resolution, and collaboration with internal and external stakeholders.

Requirements

• Diploma or Bachelor’s Degree in Information Systems, Finance, Business Administration, or a related field.
• ITIL Foundation Certification – for understanding IT service management best practices.
• Project Management Certification (e.g., CAPM, Prince2 Foundation) – beneficial for managing system changes or enhancements.
• SAP Concur Certified Administrator (Expense, Travel, or Invoice modules) – Advantageous
• Proficiency in SAP Concur – hands-on experience with Expense, Travel, and/or Invoice modules.
• Experience with ticketing systems (e.g., ServiceNow) for managing support requests.
• Strong skills in Microsoft Excel (pivot tables, lookups, data validation) for reporting and reconciliation tasks.
• Basic knowledge of data analytics or reporting tools
• Understanding of compliance and audit requirements related to expense and invoice processing

Benefits

• Competitive salary and benefits package
• Technical training
• Leadership programmes