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Fresenius Group
Scrum Master
Join Fresenius Group in Bangalore as a Scrum Master. Lead Agile teams using ServiceNow (CSM, ITSM) with 8+ years of experience. Competitive salary offered.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
Customer Service Management
DevOps
Governance, Risk, and Compliance
IT Asset Management
IT Service Management
Security Operations
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Strategic Portfolio Management
Job description
Posted on:
July 8, 2025
We are seeking a seasoned Scrum Master with deep expertise in Agile execution and ServiceNow ecosystems to lead and facilitate Agile development methodologies across multiple ServiceNow teams. The ideal candidate will be a servant leader, coach, and facilitator, with a deep understanding of Scrum principles and practices.
Requirements
- 8+ years of experience as a Scrum Master, preferably in a ServiceNow environment for 5 years as agile delivery lead/coach/scrum lead
- Experience working with multiple Scrum teams simultaneously to deliver outcomes and manage stakeholder expectations
- Experience with ServiceNow modules such as CSM, ITSM, ITAM, EA, GRC, SecOps, and SPM
- Certified Scrum Master (CSM) or equivalent certification
- Familiarity with Agile development tools (e.g., Jira, Azure DevOps)
- Basic understanding of software development principles
- Excellent communication, facilitation, and interpersonal skills
- Strong problem-solving and conflict-resolution skills
- Ability to influence and persuade others
- Servant leadership mindset
Benefits
- Competitive salary and benefits package
Requirements Summary
8+ years of Scrum Master experience, experience with ServiceNow, and certified Scrum Master (CSM) or equivalent certification
