Second-line Manager – Enterprise Enablement Front Office

Lexmark is seeking a Second-line Manager – Enterprise Enablement Front Office to oversee the development and enhancement of the organization's IT CRM systems and ServiceNow capabilities. The role requires strategic leadership, technical expertise, and people management skills to drive operational excellence and technical innovation.

Requirements

• 15+ Years of overall experience including at least 3 years of experience as manager driving technical deliveries and people management
• Broad proficiency in CRM and ServiceNow capabilities
• Proven ability to work in matrixed, global delivery environments
• Demonstrated success in leading and managing technical delivery teams
• Effective communication skills, enabling effective collaboration with cross-functional teams and stakeholders
• Strategic and conceptual thinker
• High personal integrity, prioritizing the needs of customers and employees
• A record of accomplishment of influencing change and driving success
• Adaptability in fast-paced, dynamic environments

Benefits

• Robust benefits package designed to support growth, well-being, and life beyond work