ServiceNow Business Process Consultant

Bravium Consulting is a dynamic and rapidly growing firm specializing in technology and management consulting for both public and private sector clients. As a three-time ServiceNow Partner of the Year, we take pride in our expertise and commitment to excellence.

Requirements

• U.S. Citizenship required
• Have a public trust clearance or the ability to get one
• 3+ years of experience supporting ServiceNow implementations, with direct experience in federal or public sector environments
• Hands-on experience with ServiceNow modules including ITSM, ITOM, SecOps, HAM, and SAM
• Bachelor’s degree from an accredited institution, preferably in Business, Information Systems, or a related field
• 4+ years of experience in business analysis, process improvement, or project management on federal contracts or programs
• Excellent oral and written communication skills, with the ability to present complex information clearly to federal stakeholders and decision-makers
• Demonstrated success in collaborating with cross-functional teams, including government clients, developers, and contract partners
• Strong analytical and problem-solving skills, with a focus on driving operational efficiency and solution alignment
• Familiarity with federal compliance and security standards (e.g., FISMA, FedRAMP, ITIL)
• Experience operating within Agile, Scrum, or hybrid delivery frameworks supporting federal IT modernization initiatives
• Ability to adapt quickly to secure or highly regulated environments, maintaining compliance while delivering value

Benefits

• 15 PTO days
• 11 paid holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short Term and Long Term Disability coverage with 100% premium support
• 401k Program with Bravium matching 100% of up to 4% of salary
• Training Program
• Employee Assistance Program
• Maternity Leave
• Paternity Leave
• Annual performance bonuses
• Referral bonus
• Flexible work arrangements
• Access to robust training and professional development program
• Employee Assistance Program (EAP) for mental health and wellness support