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ServiceNow
Security Incident Communications Manager
Join ServiceNow in San Diego as a Security Incident Communications Manager. Lead crisis communications, ensure compliance, and collaborate with teams. 8+ yrs exp. required. Benefits include health plans, 401(k), and flexible time off.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
Security Operations
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 4, 2025
The ServiceNow Security Organization (SSO) is seeking a Security Incident Communications Manager to lead clear, timely, and accurate communications during security incidents. This role bridges security, legal, PR, and executive teams to craft incident-specific strategies, ensuring compliance, and keeping stakeholders informed. The ideal candidate combines crisis communications expertise with the ability to execute quickly in fast-paced situations.
Requirements
- Develop & Maintain Communication Plans for various security incident types
- Coordinate with Incident Response Team
- Manage Stakeholder Messaging (internal & external)
- Ensure Regulatory Compliance
- Maintain thorough records of all incident communication activities
Benefits
- Health plans
- 401(k) Plan with company match
- ESPP
- matching donations
- flexible time away plan and family leave programs
Requirements Summary
8+ yrs related experience. Bachelor's in Communications/related field or Master's/PhD w/ 6-3 yrs experience. Strong organizational & communication skills
Apply now
San Diego
|
California
United States
Senior
In-Person
Full Time
129300-226300 USD/year