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ServiceNow
Security Incident Communications Manager
Join ServiceNow as a Security Incident Communications Manager in Atlanta, GA. Lead crisis communications, ensuring compliance and alignment. Requires strong communication skills and experience with AI integration. Benefits include competitive salary and health insurance.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
Security Operations
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 2, 2025
ServiceNow is seeking a Security Incident Communications Manager to lead clear, timely, and accurate communications during high-pressure security incidents. This role will bridge security, legal, PR, and executive teams to craft incident-specific communication strategies, ensuring alignment, compliance, and consistent messaging across all audiences. The ideal candidate has a background in crisis communications and the ability to execute quickly in fast-moving situations.
Requirements
- Develop & Maintain Communication Plans
- Coordinate with Incident Response
- Manage Stakeholder Messaging
- Ensure Regulatory Compliance
- Document & Report
- Post-Incident Improvement
Benefits
- Competitive Salary
- Comprehensive Health Insurance
- Paid Time Off
- Opportunities for Professional Development
Requirements Summary
Bachelor's degree (Master's 6 yrs) or related experience. Strong communication, analytical & crisis management skills. Experience integrating AI into work processes preferred
