As a Security Managed Services Engineer (L2) at NTT DATA, you will ensure clients' security infrastructures and systems remain operational, handle client requests or tickets with technical expertise, and collaborate with automation teams to optimize efforts and automate routine tasks.
Requirements
- Experience with managed services handling security infrastructure
- Working knowledge of ticketing tools, preferably ServiceNow
- Proficiency in active listening, with techniques like paraphrasing and probing for further information
Benefits
- Remote working option
- Collaborative and diverse work environment
- Opportunities for growth and development