Security Managed Services Engineer (L2)

As a Security Managed Services Engineer (L2) at NTT DATA, your role will be to ensure that our clients' security infrastructures and systems remain operational. With a proactive approach, you'll monitor, identify, investigate, and resolve technical incidents and problems, restoring service efficiently.

Requirements

• Experience with managed services handling security infrastructure
• Working knowledge of ticketing tools, preferably ServiceNow
• Bachelor's degree or equivalent qualification in IT/Computing, or relevant work experience

Benefits

• Strong ability to communicate and engage across different cultures and social groups
• Adaptability to changing conditions and flexibility in approach
• Client-focused mindset, always putting their needs and positive experience first