Allied Universal

Security Senior Service Technician

Join Allied Universal as a Security Senior Service Technician in Boston. Utilize ServiceNow for troubleshooting access control and video security systems. Benefits include medical, dental, and 401(k).

ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 22, 2025

Allied Universal Technology Services is seeking a Service Technician to provide service, maintenance, repair, and diagnostics for access control systems and IP-based video security equipment. The role involves troubleshooting, repairing, and documenting issues to ensure compliance and safety while protecting assets. The company focuses on transforming the security industry and is looking for a passionate individual to join their team.

Requirements

  • Travel to commercial client sites to service, identify, repair, troubleshoot, and detect access control equipment and IP based video security systems.
  • Execute, document and track service-related issues through ServiceNow.
  • Provide phone and on-line remote diagnostic support.
  • Troubleshoot and resolve installation issues efficiently.
  • Interpret electrical schematics and CAD drawings.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401 (k) or Supplemental Income Plan

Requirements Summary

High school diploma or equivalent required. 2+ years of field experience in the electronic security industry. Proficiency with computer skills and solid troubleshooting skills are needed