Citi

Semi Sr Platform Engineer Analyst IT Support - C11 - HEREDIA

Join Citi as a Semi Sr Platform Engineer Analyst in Heredia. Leverage ServiceNow for IT support, ensuring quality in engineering activities. 2-5 years experience required.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
System Administrator
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified System Administrator

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
May 27, 2025

The Semi Sr Platform Engineer Analyst IT Support is an intermediate level position responsible for a variety of engineering activities, including the design, acquisition and development of hardware, software and network infrastructure. The overall objective of this role is to ensure quality standards are being met within existing and planned frameworks.

Requirements

  • 2-5 years of relevant experience in an Engineering role
  • Experience working in Financial Services or a large complex and/or global environment
  • Project Management experience
  • Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
  • Demonstrated analytic/diagnostic skills
  • Ability to work in a matrix environment and partner with virtual teams
  • Ability to work independently, prioritize, and take ownership of various parts of a project or initiative
  • Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
  • Proven track record of operational process change and improvement
  • Bachelor’s degree/University degree or equivalent experience
  • Database skills, including Oracle and MS SQLServer
  • Middleware skills, including WebSphere and MQ
  • System Administration & Support skills, including Linux/Unix and scripting
  • Experience with issue/problem tracking systems (e.g., ServiceNow)

Requirements Summary

2-5 years of experience in Engineering, with a focus on database, middleware, and system administration skills