Senior - ITSM PM - TD

Senior ITSM PM - TD job opportunity at EY to help clients deliver business transformations by connecting strategy and execution. Responsibilities include developing project plans, communicating vision and goals, and analyzing procedures for management and technical duties.

Requirements

• Bachelor or Master degree with 5 to 8 years of relevant experience in the area of Agile delivery methodologies
• Experience working with Banking, financial services and insurance (BFSI) sector including knowledge of Cards, Payments, Commercial banking, Core banking, Investment banking, Capital markets, Regulatory, Wealth and Asset management (WAM) etc
• Experience in project management and product management, including one or a combination of: leading technology projects, complete SDLC, CI/CD DevOps, and working with a scrum team.
• Strong knowledge of IT software and hardware with experience working as an IT asset analyst
• Strong knowledge and hands on expertise using ITSM tools like ServiceNow, Jira Service Management, etc.
• Must have 5 years of experience in analysing business requirements, identifying gaps, and defining solutions to address complex business challenges.
• Excellent verbal and written communication skills and stakeholder management skills including experience presenting to executive sponsors and to all levels of technical and non-technical staffs
• Strong analytical and problem-solving skills with the ability to translate business needs into technical requirements