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KPMG Global Services
Senior
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Service Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 23, 2025
This Senior ServiceNow Consultant role involves developing technical solutions within ServiceNow, integrating systems with various solutions, and providing excellent customer service and teamwork. The position requires a dynamic environment and a strong ability to work under pressure and lead an environment driven by customer service.
Requirements
- Prior working experience in ServiceNow
- Ability to work under pressure and handle crunched timelines
- Excellent verbal/written communication, collaboration, analytical and presentation skills
- Strong hands-on ServiceNow implementation or development experience
- Knowledge in Web Technologies
- Knowledge in ITSM/GRC/SECOPS/HRSD/CSM/ITBM processes
- ServiceNow upgrade hands-on
- Working with global ServiceNow team
Requirements Summary
3+ ServiceNow implementation experience, strong communication skills, and knowledge of ITSM/GRC processes. ServiceNow Upgrade & Web Tech proficiency are also required
