EY

ServiceNow-ServiceNow Senior Business Analyst- Integrations-IRM-HRSD-Manager

ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Configuration Management Database
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Discovery
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
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Integration Hub
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Strategic Portfolio Management
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Certified System Administrator

Job description

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Posted on:
 
October 16, 2025

EY is seeking a ServiceNow Senior Business Analyst to focus on HRSD, IRM, ITOM, CMDB, Discovery, SPM, and integrations. The role involves requirements gathering, stakeholder management, and collaboration with technical teams to implement and integrate ServiceNow solutions. EY emphasizes a global culture and value inclusive work.

Requirements

  • CSA certification
  • CIS ITSM/HRSD/IRM addon
  • Bachelor’s degree in relevant field
  • 9-10 years of ServiceNow experience
  • 5-6 years of relevant ServiceNow experience
  • Demonstrated ability to communicate clearly and concisely

Benefits

  • Competitive salary
  • Inclusive culture

Requirements Summary

Bachelor's degree req, CSA/CIS certification, and 9-10 yrs ServiceNow experience. 5-6 yrs HRSD/IRM/ITOM/SPM experience needed