KPMG Global Services

Senior

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Service Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 23, 2025

This Senior ServiceNow Consultant role involves developing technical solutions on the ServiceNow platform to meet the IT department's needs and beyond. The position requires strong communication, collaboration, and analytical skills, along with experience in implementation, design, testing, and ongoing ServiceNow upgrades. A focus on customer service and team work is key.

Requirements

  • Develop ServiceNow GDN solutions.
  • Develop ITSM/GRC/SECOPS/HRSD/CSM/ITBM modules.
  • Strong hands-on ServiceNow implementation/development experience.
  • Knowledge of Web Technologies (XML, HTML, Java Script).
  • Knowledge of ITSM/GRC/SECOPS/HRSD/CSM/ITBM processes.
  • Strong interpersonal skills and ability to work independently.
  • Excellent verbal/written communication skills.

Requirements Summary

3+ years ServiceNow experience. Strong web tech skills (XML, Java). Must understand ITSM/GRC modules