Senior Advisory Solution Consultant- CRM & Industry (Public Sector)

Join ServiceNow's CRM & Industry Solution Consulting team and help agencies reimagine how they serve citizens, employees, and partners. As a Senior Advisory Solution Consultant, you'll combine deep technical expertise with strategic storytelling to demonstrate how ServiceNow's AI-powered platform transforms customer and industry workflows.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• + 10 years of pre-sales solution consulting or sales engineering experience, ideally within CRM, Customer Experience, or Customer Engagement solutions.
• Strong understanding of the ServiceNow Platform or similar cloud-based software solutions.
• Proven success working with public sector or Federal Government customers — understanding their procurement cycles, compliance requirements, and mission focus.
• Expertise in AI integration — experience leveraging AI tools or automation to enhance workflows, decision-making, or service delivery.
• Exceptional communication and storytelling skills, able to translate complex technical concepts into compelling value-driven narratives.
• Demonstrated ability to collaborate across a matrixed sales ecosystem, including account teams, product, marketing, and partners.
• Strategic territory management skills with a track record of driving pipeline and execution excellence.
• A curious, adaptable mindset and passion for innovation, transformation, and public service.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance