Senior Application Engineer

The Dedicated Support Engineer (SE) supports operational and technical service excellence for a key telecom customer by managing day-to-day activities related to the AirOn360 Consumer (SM-DP+) eSIM platform.

Requirements

• Bachelor’s degree in Computer Science, IT, or a related technical/engineering field
• Software development experience
• Experience from working with automation/scripting related to software application
• Minimum of 8 years of experience in technical operations, systems engineering, or application support
• Experience with telecom, mobile platforms, or secure software environments preferred
• Familiarity with ServiceNow ticketing systems, structured change processes, and customer-facing dashboards
• Experience with troubleshooting complex activation flows and platform anomalies
• Preferably ITIL certified

Benefits

• Competitive salary and benefits package
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Flexible work arrangements
• Recognition and rewards for outstanding performance