RBC

Senior Applications Support Analyst

Join RBC as a Senior Applications Support Analyst in Minneapolis. Leverage ServiceNow for incident management and problem resolution. 3+ years in app support required. Competitive benefits!

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Incident Management
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Problem Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 3, 2025

This Senior Applications Support Analyst will coordinate application support objectives with production support team, development team, and business representatives. They will provide quality and timely support to business partners through efficient ownership of incident management, problem management, and application defect resolution.

Requirements

  • 3+ years of experience in Application support
  • ServiceNow
  • Vendor Support
  • SQL server

Benefits

  • Comprehensive Total Rewards Program
  • Competitive compensation
  • Flexible benefits
  • Commissions
  • Stock
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • World-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work

Requirements Summary

3+ years of experience in Application support, ServiceNow, Vendor Support, SQL server