Singtel Group

Senior Assistant, Administration

ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 5, 2025

NCS is seeking a Senior Assistant, Administration to manage Customer Service Operations (CSO) and Asset Operations. This hands-on role involves managing multiple streams, ensuring smooth deployment of resources, meticulous asset management, and efficient handling of daily operational tasks. The ideal candidate will have excellent communication skills, a proactive mindset, and the ability to manage multiple priorities in a fast-paced environment.

Requirements

  • Proven experience in operations, administrative support, or asset management role.
  • Exceptional attention to detail and methodical approaches to data validation and file management.
  • High proficiency in Microsoft Office Suite (especially Excel) and experience working with SharePoint.
  • Experience with data entry, portal administration, and working with ticketing systems (e.g., CAMS, ServiceNow) is highly desirable.
  • Strong written and verbal communication skills, with experience in customer-facing correspondence.
  • Excellent organisational and time-management skills, with the ability to prioritise a high volume of daily tasks alongside ad-hoc requests

Requirements Summary

Experience in operations/administrative support or asset management. Strong data validation skills. Proficient in MS Office (Excel) and SharePoint. Excellent communication skills