Senior Automation Support Engineer

Senior Automation Support Engineer responsible for ensuring continuity of automation solutions, providing technical support, and delivering automation support services. The role requires excellent communication skills, proficiency in core coding languages, and experience with RPA platforms.

Requirements

• Highly customer-centric and proactive with a focus on ensuring a seamless customer experience through automation solutions.
• Excellent verbal and written communication skills
• Proficient in one of the core coding languages (Java, Javascript, HTML, C#, Python, etc.)
• Proficiency in RPA platforms such as UiPath or Automation anywhere is a plus
• Proficiency in database administration (e.g. SQL Server, ORACLE, MySQL, etc)
• Fluent English (C1)
• End user experience in ERP, such as SAP or Oracle and service management tools, like ServiceNow, Zendesk, Manage Engine, Jira
• Demonstrated ability to build and maintain positive relationships with colleagues, clients, and stakeholders
• Analytical skills to identify areas for improvement in processes
• Adheres to established procedures and protocols

Benefits

• Annual 5% Bonus
• Grade-Related Bonus
• Employee Referral Program
• Supplementary Pension Fund
• Working Anniversary Awards
• Flexible Working Hours
• Hybrid Contract
• Sick Days
• Mental Health Support
• Multisport Card