Kinly

Senior AV Event Technician

Join Kinly as a Senior AV Event Technician in London. Lead AV operations, support video conferencing, and utilize ServiceNow for ticketing. CTS certified required.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 28, 2025

The Senior AV Event Technician will lead event and video conferencing operations and technical support across all event spaces, ensuring that audio-visual operations are delivered in line with the event briefs and that technical escalations are dealt with promptly and appropriately.

Requirements

  • Experience with Microsoft Teams and Zoom communication platforms
  • Excellent interpersonal and communication skills
  • Working experience and knowledge of Windows operating system (10 or 11) and O365 applications
  • Working experience and knowledge of Yamaha digital audio desks, with a good understanding of networking protocols and troubleshooting
  • Experience using a helpdesk ticketing solution (ServiceNow, Remedy, Helix, etc.)
  • CTS certified

Benefits

  • Company benefits
  • Ergonomically designed workspaces with top of the range technology
  • Kitchen facilities with self service hot and cold drinks
  • Onsite gym (membership required)
  • Multiple food and beverage outlets including a food hall
  • Invitations to Client and Kinly team social events

Requirements Summary

Technical troubleshooting skills, experience with Microsoft Teams and Zoom, CTS certified