Senior Business Analyst -Service now- Catalog/ App Engineer

Join Takeda's digital transformation journey as a Senior Business Analyst - ServiceNow - Catalog/App Engineer. Lead the creation and implementation of automation solutions to optimize IT Service Management processes. Work on the ServiceNow Service Catalog module, leveraging business analysis expertise and IT Service Management knowledge.

Requirements

• Bachelor’s degree or higher in Computer Science/Information technology
• 4+ years of combined experience in business analysis and architecting, designing, and developing comprehensive ServiceNow solutions
• 2+ years of experience with ServiceNow Service Catalog module
• 2+ year of experience with App Engine
• Strong understanding of IT Service Management processes
• Proficiency in analyzing and interpreting complex business requirements
• Strong verbal and written communication abilities
• Knowledge of JavaScript, HTML, CSS, and other relevant web technologies

Benefits

• Competitive Salary + Performance Annual Bonus
• Flexible work environment, including hybrid working
• Comprehensive Healthcare Insurance Plans for self, spouse, and children
• Group Term Life Insurance and Group Accident Insurance programs
• Health & Wellness programs including annual health screening, weekly health sessions for employees.
• Employee Assistance Program
• 5 days of leave every year for Voluntary Service in additional to Humanitarian Leaves
• Broad Variety of learning platforms
• Diversity, Equity, and Inclusion Programs
• No Meeting Days
• Reimbursements – Home Internet & Mobile Phone
• Employee Referral Program
• Leaves – Paternity Leave (4 Weeks), Maternity Leave (up to 26 weeks), Bereavement Leave (5 days)