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ServiceNow
Senior Business Process Consultant (AI), Platform Products Expert Implementation Services
Senior Business Process Consultant (AI) at ServiceNow, Toronto. Drive customer outcomes leveraging AI & Platform products. 5+ yrs consulting, AI expertise required. PTO, 401k, visa sponsorship, 4-day week.
The Mothership
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 16, 2025
ServiceNow is a global market leader in AI-enhanced technology, connecting people, systems, and processes to empower organizations. The Sr. Business Process Consultant (AI) role involves driving customer business outcomes by leveraging ServiceNow AI and Platform products. The role requires 5+ years of consulting experience, a strong understanding of AI models, and excellent communication skills.
Requirements
- At least 5 years of consulting experience for complex, global organizations
- Demonstrated ability to influence and consult across various industries and business use cases
- Proven experience in defining and deploying future-state business processes
- Strong understanding of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative & Agentic AI
- Excellent communication skills (both written and verbal) with strong presentation and facilitation skills
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Requirements Summary
5+ years of consulting experience, strong understanding of AI models, excellent communication skills
