RBC

Senior Configuration Analyst

Join RBC as a Senior Configuration Analyst in Toronto. Leverage ServiceNow for CMDB management, data analysis, and ITIL practices. Enjoy competitive benefits!

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Configuration Management Database
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Discovery

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 16, 2025

The Senior Configuration Analyst will be responsible for managing the day-to-day activities for the Enterprise Configuration Management process, setting up the Configuration Management Database (CMDB), and expanding its use into other IT processes.

Requirements

  • 3 to 5 years Configuration Management experience
  • Experience with ServiceNow
  • Experience in data analysis and management utilizing advanced Excel techniques
  • Familiarity with Agile, and SCRUM methodologies
  • ITIL v4 Foundations Certified

Benefits

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work

Requirements Summary

3-5 years of configuration management experience, ITIL v4 Foundations Certified, and experience with ServiceNow