East West Bank

Senior Configuration Management Engineer

Join East West Bank in El Monte, CA as a Senior Configuration Management Engineer. Leverage ServiceNow and automation skills to enhance ITSM processes.

ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 15, 2023

We are seeking a Senior Configuration Management Engineer to develop, implement, and maintain configuration management processes to ensure integrity, consistency, and traceability of East West Bank's software and systems.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, Engineering, Math or related technical field
  • 5+ years of work experience utilizing Change Detection (Evolven or Netwrix) and Configuration Management tool (SolarWinds, Ansible)
  • Experience with automation, scripting, and orchestration (Ansible, Python, PowerShell, Terraform, etc.)
  • Knowledge of ITSM systems (ServiceNow, Jira Asset Management), CMDBs, Databases and related platforms
  • Experience with end-point management tools like (Intune, SolarWinds, Lansweeper, Nexpose)

Requirements Summary

Bachelor's degree in IT, 5+ years of experience in Change Detection and Configuration Management, and experience with automation and scripting