Senior Consultant - ServiceNow

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. We’re looking for a ServiceNow Senior Consultant who is experienced at working with a wide range of client stakeholders in software application development space.

Requirements

• Minimum 4-8 years of experience in software development.
• Minimum of 1-3 years of ServiceNow implementation experience in complex environments.
• Minimum of 4+ years of technology experience, including development, implementation, and maintenance of large-scale systems.
• Proficient in all phases of the Application Development lifecycle with experience in an agile environment.
• Ability to travel up to 10-15% OR Ability to work outside of local time zone
• Industry domain expertise in any of: Telecommunications, Banking/Financial Services, Healthcare, Manufacturing, Government, Field Services, Procurement, etc.
• Success driving complex issues through analysis and resolution
• Experience working collaboratively
• Strong understanding of ServiceNow platform architecture, applications, and modules.
• Experience with integrations between ServiceNow and other tools/systems.
• Excellent verbal and written communication skills, with experience interacting with clients at multiple levels.
• Ability to work independently and manage multiple task assignments.
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgement.
• ServiceNow certifications are preferred.
• Experience with Knowledge Base platforms, ideally ServiceNow Knowledge Management application is a plus.
• Ideally, you’ll also have
• CTA certification or pursuing a CTA certification will be a plus.
• Minimum 1 year of experience managing complex stakeholder environments in delivery and/or operational roles.
• Experience with security operations.
• Previous experience with regulatory or compliance based technical solution delivery.

Benefits

• Comprehensive medical, prescription drug and dental coverage
• Defined contribution pension plan
• Vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence)
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you