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Computacenter AG & Co. oHG
Senior Customer Engineer
Join Computacenter AG as a Senior Customer Engineer in Alpharetta, GA. Leverage your 7+ years of IT experience and ServiceNow skills to provide technical support and leadership. Enjoy competitive pay and career growth.
Consulting
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 29, 2025
As a Senior Customer Engineer, you will provide technical support, troubleshoot, and resolve tickets for internal and external customers. Perform technical work activities, coordinate teams, and provide technical leadership.
Requirements
- 7 years’ experience in IT Service environment
- Experience with ticketing systems such as ServiceNow
- Authorized to work in the United States
- BA or equivalent technical school degree preferred or equivalent experience, industry certifications a plus
- ServiceNow experience
- Hardware break-fix assistance
- PC imaging processes and procedures
- Troubleshooting
- Mobile phone support
- Audio Visual support
Benefits
- Competitive compensation plans
- Long-term career opportunities
- Mix of benefit plans for good health, financial security, and peace of mind
Requirements Summary
7+ years IT experience, ServiceNow experience, authorized to work in the US
