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Computacenter AG & Co. oHG
Senior Customer Engineer (L2)
Join Computacenter AG as a Senior Customer Engineer in Irvine, CA. Leverage ServiceNow for technical support, troubleshooting, and team coordination. 7+ years in IT required. Competitive benefits!
Consulting
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 30, 2025
Provide technical support, including troubleshooting, staging, and configuration, for internal and external customers as a Senior Customer Engineer. Perform technical work activities, coordinate teams, and provide technical leadership in a specific area of expertise.
Requirements
- 7 years' experience in IT Service environment
- Experience with ticketing systems such as ServiceNow
- Authorized to work in the United States
- BA or equivalent technical school degree preferred or equivalent experience, industry certifications a plus
- ServiceNow experience
- Hardware break-fix assistance
- PC imaging processes and procedures
- Troubleshooting
- Mobile phone support
- Audio Visual support
Benefits
- Competitive compensation plans
- Long-term career opportunities
- Attractive mix of benefit plans
- Good health
- Future financial security
- Peace of mind
Requirements Summary
7 years' experience in IT Service environment, experience with ServiceNow, authorized to work in the US, and technical school degree or equivalent
Apply now
Irvine
|
California
United States
Senior
Hybrid
Full Time
50000-64000 USD/year
