ServiceNow

Senior Customer Success Manager - German Speaking

Join ServiceNow as a Senior Customer Success Manager in Vienna. Leverage your ServiceNow expertise to drive customer adoption and business outcomes. 8+ years in tech required. Competitive salary offered.

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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 25, 2025

ServiceNow is seeking a Senior Customer Success Manager to serve as a trusted advisor and single point of contact for ServiceNow's clients. This role involves building relationships with customers, driving adoption, and ensuring business outcomes are achieved through personalized guidance and data-driven insights. The successful candidate will possess strategic thinking, customer relationship management, and operational excellence.

Requirements

  • Drive Business Outcomes
  • Strategic Guidance
  • Customer Success & Adoption
  • Create Tailored Success Plans
  • Lead Issue Resolution
  • Drive Innovation and Advocacy
  • Cross-Functional Collaboration
  • Excellent Communication

Benefits

  • Competitive salary

Requirements Summary

8+ years in tech, fluent in C-level German/English & strong ServiceNow knowledge. Requires experience driving business outcomes & building customer relationships