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ServiceNow
Senior Customer Success Manager
Senior Customer Success Manager at ServiceNow, Brussels. Guide customers on post-sale journey, maximize ServiceNow ROI. 8+ yrs tech experience, ServiceNow expertise required. Health insurance, PTO, retirement, stock options.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 10, 2025
As a Senior Customer Success Manager, you will be a trusted advisor and single point of contact for your portfolio of customers, guiding them on their post-sale journey to maximize the value of their ServiceNow investment.
Requirements
- 8+ years of experience working in a technology-driven, consultative environment
- Strong knowledge of ServiceNow or similar SaaS platforms
- Proven customer success track record
- Strong interpersonal skills with a proven ability to build and maintain relationships with senior customer stakeholders
- Analytical & problem-solving skills
- Entrepreneurial mindset
- Collaborative and cross-functional
- Excellent communication skills
Benefits
- Health insurance
- Paid time off
- Retirement plan
- Stock options
Requirements Summary
8+ years of experience, strong knowledge of ServiceNow, proven customer success track record, strong interpersonal skills, analytical and problem-solving skills, entrepreneurial mindset, collaborative and cross-functional, excellent communication skills
