As a Senior Data Analyst, you will interact with various stakeholders to ensure business reporting needs are fulfilled. You will be part of the IT Performance Management Team, developing and maintaining PowerBI/ServiceNOW Performance Analytics reports and KPIs. The role requires strong interpersonal skills, a passion for innovation, and a good understanding of the IT Delivery environment. You will have the opportunity to work with cutting-edge technologies and develop your skills through continuous learning and professional development programs.
Requirements
- Proven expertise as Senior Data Analyst - in IT environment would be best (8 Years of experience min)
- Professional skills in PowerBI, certifications required
- Experience or willingness to learn ServiceNow Platform Analytics service
- Microsoft Power Platforms knowledge required
- Good understanding the (business) processes and requirements
- Excellent analytical skills
- Experience in Agile is needed
- Have already successfully supported an organization in a global context with analysis and managing good relationships with business partners and stakeholders
- Knowledge of Volvo environment (ITSM related) is nice to have
- ITIL V4 Foundation certification will be required
- Presentation skills including the ability to effectively communicate with technical and non-technical audiences
- Team player and committed to getting the job done
- Relevant university degree
- Complete proficiency in English required
Benefits
- Dynamic and inclusive work environment
- Cutting-edge technologies
- Continuous learning and professional development programs
- Opportunity to work with highly skilled colleagues
- Global environment with opportunities to develop both professionally and personally