ServiceNow

Senior Database Engineer - Query Tuning - Postgres

Join ServiceNow as a Senior Database Engineer in Heredia. Leverage PostgreSQL skills for query tuning, automation, and production support. 4+ years required.

ServiceNow Role Type:
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Support Specialist
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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 17, 2025

We are seeking a Senior Database Engineer with experience in query tuning, performance analysis, and troubleshooting to join our SWAT team. The ideal candidate will have a strong foundation in database technologies and a passion for solving complex system issues. In this role, you will work in a fast-paced environment, develop automation tools, and support the infrastructure of our production databases.

Requirements

  • 4+ years of experience in database performance tuning on PostgreSQL / MySQL / MariaDB
  • 4+ years of experience supporting or testing large-scale web-based distributed applications
  • 4+ years of hands-on experience working on a SaaS, PaaS, or Cloud Infrastructure product/solution
  • Unix skills: including development, navigation, file manipulation, permissions, searching/finding files and text contents, and administrative actions

Benefits

  • Develop automation tools to facilitate and improve day-to-day operations
  • Become an SME in production triage, gain broad knowledge across ServiceNow's application and codebase
  • Work with all the groups within Engineering/Operations, and groups outside of Operations (e.g. Customer Support)

Requirements Summary

4+ years of experience in database performance tuning, Unix skills, and hands-on experience working on a SaaS, PaaS, or Cloud Infrastructure product/solution