The Senior Director – Site IT APAC Region will lead a regional team of skilled IT professionals, managing, delivering, and driving improvements for IT infrastructure, tools, and services supporting the workforce across sites. The role requires an in-depth understanding of ETS technologies and services, as well as delivery organizations and operations.
Requirements
- Fluent in English written and spoken, second language beneficial but not essential.
- Significant experience in the Bio/Pharma or Retail industry for service
- Strong technical understanding across a range of technologies/domains.
- Superb communication and engagement skills and a proven relationship management professional
- Strong stakeholder skills to manage regional negotiations, expectations and resolutions.
- Strong influencing, networking and team working skills
- Strong experience working in a standards/governed/compliant environment
- Proven track record of owning and delivery IT Services in large organisation.
- Excellent knowledge of ServiceNow ITSM Toolset or similar.
- Proven experience owning, managing vendors, contracts, renewals, RFP activities.
- Leader and team player – sets example for team leads, line managers and others to follow.
- Significant experience managing, developing teams with an open, honest, accountable and collaborative team environment.