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Carrier
HR Advisor
Join Carrier as an HR Advisor in Shanghai. Leverage ServiceNow for case management, streamline HR processes, and enhance operational excellence. 2+ years required.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Knowledge Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 21, 2025
Working on the Shared Services team, you will be an integral part of helping to build our HR Shared Services organization with a focus on driving efficiency and consistency through centralization of systems and processes.
Requirements
- Case management system (ServiceNow) and telephony system (8*8) management
- Collect feedback, consolidate common issues and work with stakeholders to drive operational excellence
- Manage HR policies, processes and system related inquires (workday reporting / security / transactions)
- Liaise with HRBP / Field HR and functional CoE including C&B, L&D, TA team
- Build up and maintain HR knowledge base such as HR polices, FAQs, process etc
Requirements Summary
2+ years related experience in advisory center or HR advisory role. Bachelor’s degree (or equivalent experience) required
