Senior Director, Technology Svc Mgmt

Join Singtel as a Senior Director, Technology Svc Mgmt and contribute to creating a brighter digital future for all. This role involves leading a team of experienced engineers, managing the onboarding of products into ESP, and optimizing Day 1 and Day 2 operations. The ideal candidate will have 10+ years of experience in enterprise architecture, leading teams, and designing large complex solutions.

Requirements

• Bachelor's degree in Computer and Information Science, Computer Engineering, Computer Management, Management Information Systems, Information Technology or related field.
• Microsoft Certified: Azure Administrator Associate or equivalent.
• Microsoft Certified: AWS Administrator Associate or equivalent.
• 10+ years of Enterprise Architecture experience (Technology design, development).
• 10+ years architecting, designing, and integration of large complex solutions.
• 10+ years of experience leading teams (formally).
• 10+ years in Systems and Cloud Design, Implementation and Operation management.
• Experience with various virtualization technologies and multi-tenant, private and hybrid cloud environments.
• Successfully implemented large IaaS and PaaS projects for Public and Hybrid Cloud.
• Working knowledge of SDWAN Network infrastructure and MPLS Networking.
• Excellent Hybrid Cloud technical skills (i.e. Compute, Storage, Network and Security) and analytical skills.
• Working knowledge of IT Service Management (ITSM) methodologies and tools. ServiceNow experiences preferred.
• Experience with Public Cloud platforms such as Azure and AWS.
• Strong capabilities in Enterprise Architecture implementation.
• Self-starter who can develop technical solutions, including policies, procedures, and protocol for IT operations.
• Strong knowledge of API concepts, and working knowledge of one or more API integration platforms
• Understanding of secure system design principles, patterns, and practices.
• Good understanding on DevOps implementation.
• Working knowledge of Cisco SDWAN Network infrastructure and MPLS Networking
• Strong leadership skills to lead teams with a mix of internal and external resources and with a mix of formal reporting relationships (dotted line and solid line).
• Excellent verbal and written communication and conflict resolution skills.
• Visionary and change agent to provide compelling future state and overcome hurdles to change.
• Ability to weigh and effectively communicate different options and associated risks/benefits in order to come up with best recommendations and solutions.
• Strong ability to solve problems; logical thinker.
• Ability to organize and manage multiple priorities.
• Ability to form strong partnerships with third-party vendors to design effective technical solutions that meet Customers’ requirements, costs and compliance objectives.
• Team player who is comfortable working in a dynamic environment.
• Ability to translate complex business requirements into detailed functional and/or technical specifications.
• Strong project management skills.
• Ability to effectively operate in support of a complex ecosystem of technology platforms managed by internal resources and vendor partners.
• Experience with Day 2 IT operations.

Benefits

• Competitive salary and benefits package
• Opportunities for career growth and development
• Collaborative and dynamic work environment
• Diverse and inclusive workplace
• Chance to work with a leading telecommunications company