Senior Employee Relations Partner

ServiceNow is seeking a Senior Employee Relations Partner to join its Global HR Team. This role involves providing advice and counsel to employees, managers, and HRBPs on performance management, conflicts, and other employee relations matters, supporting investigations and grievance processes. The successful candidate will also contribute to advancing responsible AI use within Employee Relations, alongside partnering with Global Employment Law to improve employee experiences.

Requirements

• 5+ years of direct client-facing experience in an Employee Relations role
• Experience with performance management/improvement and/or workplace investigations
• Experience with an HR ticketing system, ServiceNow platform expertise desired
• Familiarity with AI-enabled HR platforms and tools (e.g., Gen AI, ServiceNow AI modules); ability to assess and apply AI outputs responsibly in employee relations contexts.