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Senior Engagement Manager
Senior Engagement Manager at ServiceNow, Orlando, FL. Lead solution delivery, manage customer projects, integrate AI workflows. Requires 8+ yrs professional services experience, ServiceNow certifications, travel up to 50%. Competitive salary & development opportunities.
Job description
ServiceNow is a global market leader in innovative AI-enhanced technology, bringing intelligent cloud-based platforms to empower organizations. The Senior Engagement Manager role oversees the delivery of defined solution scope to meet customer desired results, collaborating with customer project teams and partners to ensure governance and risk mitigation. This role requires expertise in integrating AI into work processes and decision-making, as well as experience working collaboratively and driving complex issues through analysis and resolution.
Requirements
- 8+ years progressive experience as part of a professional services organization
- Industry domain expertise in workflow
- Ability to travel up to 50%
- ServiceNow certifications in aligned workflow
Benefits
- Competitive salary
- Benefits package
- Professional development opportunities
