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ServiceNow
Senior Engagement Manager
Join ServiceNow as a Senior Engagement Manager in Montreal. Leverage your 10+ years in SaaS to enhance customer relationships using ServiceNow solutions. Competitive salary and growth opportunities.
ServiceNow Role Type:
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Job description
Posted on:
September 3, 2025
ServiceNow is seeking a Senior Customer Engagement Manager to manage key initiatives and innovate customer relationships. The role involves implementing projects, navigating customer needs, and collaborating with internal teams to deliver value to the business. This involves a customer-centric focus and a collaborative, results-driven approach.
Requirements
- Experience in integrating AI into work processes.
- Minimum of 10 years of high-tech/SaaS industry experience.
- 5+ years in Customer Engagement roles.
- Prior experience with ServiceNow products (Enterprise)
- Strong cross-functional, technical Project Management experience
- BS/BA degree in computer science, engineering or related discipline preferred
Benefits
- Competitive salary
- Opportunity for growth
Requirements Summary
10+ yrs SaaS/tech experience. BS/BA in related field. 5+ yrs in CSM engagement. ServiceNow product experience a plus
