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ServiceNow
Senior Engagement Manager
Senior Engagement Manager at ServiceNow, Orlando, FL. Lead delivery teams, manage governance & financials. Requires 12+ yrs professional services, AI expertise, ServiceNow certifications.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
Change Management
Governance, Risk, and Compliance
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 30, 2025
Senior Engagement Manager leads the delivery team and manages engagement governance, timeline, scope, risk, change management, resourcing, reporting, and financials. They apply expertise from the Now Create methodology and prescriptive guidance to promote delivery of the engagement.
Requirements
- 12+ years progressive experience as part of a professional services organization
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- ServiceNow certifications in aligned workflow
Requirements Summary
12+ years of experience in professional services, AI integration, and ServiceNow certifications
