Senior Engagement Manager

As a Senior Engagement Manager at ServiceNow, you will oversee the delivery of defined solution scope to meet customer's desired results, collaborating with customer project teams and partners, and managing governance, timeline, scope, risk, and financials. You will lead the delivery team, manage engagement governance, and apply expertise from the Now Create methodology.

Requirements

• 8+ years progressive experience as part of a professional services organization
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Ability to travel up to 20%
• ServiceNow certifications in aligned workflow
• Must be fluent in Japanese
• Must be authorized to work in Japan

Benefits

• Health insurance
• Retirement plan
• Paid time off
• Employee assistance program
• Professional development opportunities