Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible, with a focus on technical excellence and leading innovations. As a Security Managed Services Engineer (L2), ensure that clients' security infrastructures and systems remain operational, monitoring, identifying, investigating, and resolving technical incidents and problems.
Requirements
- Experience with managed services handling security infrastructure
- Working knowledge of ticketing tools, preferably ServiceNow
- Active listening, paraphrasing and probing for further information
- Excellent planning skills, able to anticipate and adjust to changing circumstances
- Strong ability to communicate and engage across different cultures and social groups
- Adaptability to changing conditions and flexibility in approach
- Client-focused mindset, always putting their needs and positive experience first
- Positive outlook and the ability to work well under pressure
- Willingness to put in longer hours when necessary
- Bachelor's degree or equivalent qualification in IT/Computing, or relevant work experience
Benefits
- On-site working environment