NTT Ltd.

Senior Engineer - MS, Network - Advanced Persistent Threat (APT)

Join NTT Ltd. as a Senior Engineer - MS, Network (APT) in Mumbai. Leverage ServiceNow for security incident management. Requires managed services experience.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 19, 2025

Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible, with a focus on technical excellence and leading innovations. As a Security Managed Services Engineer (L2), ensure that clients' security infrastructures and systems remain operational, monitoring, identifying, investigating, and resolving technical incidents and problems.

Requirements

  • Experience with managed services handling security infrastructure
  • Working knowledge of ticketing tools, preferably ServiceNow
  • Active listening, paraphrasing and probing for further information
  • Excellent planning skills, able to anticipate and adjust to changing circumstances
  • Strong ability to communicate and engage across different cultures and social groups
  • Adaptability to changing conditions and flexibility in approach
  • Client-focused mindset, always putting their needs and positive experience first
  • Positive outlook and the ability to work well under pressure
  • Willingness to put in longer hours when necessary
  • Bachelor's degree or equivalent qualification in IT/Computing, or relevant work experience

Benefits

  • On-site working environment

Requirements Summary

Experience with managed services, active listening, planning skills, communication skills, adaptability, client focus, positive outlook, willingness to work long hours, and relevant degree or experience