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PTC
Senior Engineer, Configuration Management Database
Join PTC in Boston as a Senior Engineer for Configuration Management Database. Leverage ServiceNow ITOM, focusing on CMDB, Discovery, and Service Mapping. Bachelor's required. Benefits include health insurance, 401(k), and more.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Discovery
IT Operations Management
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Service Mapping
Job description
Posted on:
October 1, 2025
PTC is seeking a Senior Engineer, Configuration Management Database and Service Mapping to analyze, develop, modify, install, test, and maintain ServiceNow ITOM platform. This role focuses on maintaining CMDB, Discovery, and Service Mapping, ensuring accurate configuration and integration with various systems. The company emphasizes innovation, growth opportunities, and a supportive work environment.
Requirements
- Bachelor’s degree in computer science, Information Systems, or related field
- Hands-on experience with ServiceNow and IT Infrastructure
- Understanding of ITSM best practices and ITIL principles
- Experience with industry-standard Change, Configuration, and Asset Management tools
- Ability to multitask and work in a fast-paced environment
Benefits
- Medical, dental, and vision insurance
- Paid time off and sick leave
- 401(k) contributions
- Flexible spending accounts
- Life insurance
- Disability coverage
- Commuter subsidy
Requirements Summary
Bachelor's in CS or related field. ServiceNow experience, IT Infrastructure knowledge, and understanding of ITSM are key. Experience with ITOM tool suite is needed
Apply now
Boston
|
Massachusetts
United States
Senior
Hybrid
Full Time
90000-120000 USD/year
