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PTC
Senior Engineer, Configuration Management Database
Senior Engineer, Configuration Management Database at PTC (Boston, MA). Manage ServiceNow ITOM CMDB, Discovery, Service Mapping. Requires 3-5 yrs IT Infrastructure experience, BS Computer Science. Benefits include medical, dental, 401(k), tuition reimbursement.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - Service Mapping
Job description
Posted on:
November 7, 2025
PTC is a global company that leads the way in transforming the physical and digital worlds. The Senior Engineer, Configuration Management Database will be responsible for the analysis, development, modification, installation, testing and maintenance of ServiceNow ITOM platform focused on CMDB, Discovery and Service Mapping.
Requirements
- Analysis and development of ServiceNow ITOM platform
- Configuration Management Database management
- Service Mapping implementation and maintenance
- Population of CMDB through Discovery or integrations
- Management of CMDB, central libraries, tools, common codes, and data
- Design and development of Common Service Data Model (CSDM)
- Integration into Incident, Change, and Problem management processes
- Understanding of best practices and determination of optimized procedures for updating CI data
Benefits
- Medical, dental and vision insurance
- Paid time off and sick leave policies
- Tuition reimbursement
- 401(k) contributions and employer match
- Flexible spending accounts
- Life insurance
- Disability coverage
- Commuter subsidy
Requirements Summary
3-5 years of experience in IT Infrastructure support function, Bachelor's degree in computer science, Information Systems or equivalent
Apply now
Boston
|
Massachusetts
United States
Senior
Hybrid
Full Time
90000-120000 USD/year
