Bristol Myers Squibb

Senior Engineer, IT Computer System Validation (CSV)

Senior Engineer, IT Computer System Validation at Bristol Myers Squibb, Massachusetts. Lead CSV programs, manage ServiceNow change approvals, oversee validation lifecycle documentation, and ensure computerized system compliance in regulated pharma environment. 6+ years required.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Change Management
Department - JobBoardly X Webflow Template
DevOps
Department - JobBoardly X Webflow Template
Problem Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 21, 2025

The Senior Engineer, IT Computer System Validation (CSV) role will provide support to the Digital Plant team at the Devens Cell Therapy Facility (CTF) through managing the computerized system validation (CSV) activities/major projects and supporting deviations and change controls related to computerized systems.

Requirements

  • Gain a thorough understanding of computer systems deployed at Devens CTF.
  • Act as CSV Subject Matter Expert (SME) for computerized system related changes and associated IT/Automation projects.
  • Day-to-day oversight of the CSV program, ensuring standardization and consistency of qualification testing documents and associated testing deviations.
  • Drive and own the validation lifecycle documentation for newly implemented computerized systems.
  • Assist in development of appropriate validation methodologies in collaboration with Operations Management and Quality Assurance for novel projects.
  • Review and approve validation lifecycle documents as part of CSV activities, supporting the risk assessments, specifications, pre- and post-approval of qualification testing.
  • Participates in regulatory audits as Digital Plant secondary representative and assists in generating responses to audit observations.
  • Provides IT quality support to Devens CTF Digital Plant team through quality review and approval of investigations or change controls, deviation ownership of computerized system events, and CSV activities.
  • Interact with Infinity (Quality Management System) to enter deviations and associated actions, investigations and associated root cause analysis, supporting data, corrective action/preventative action (CAPA) and effectiveness reviews as needed.
  • Interact with ServiceNow to review and approve digital changes.
  • Provide quality support of Digital Plant programs and system maintenance activities.
  • Responsible for routine completion of quality events, quality actions, risk assessments, and other compliance documentation associated to computerized systems.
  • Ability to support on-call deviations on a rotational basis.
  • Perform project audits as the needs arise.
  • Ensure that Digital Plant standard operating procedures (SOPs) and procedural methodologies employed to maintain the validated state are regularly reviewed and updated as it pertains to CSV responsibilities as needed.

Benefits

  • Medical
  • pharmacy
  • dental and vision care
  • Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP)
  • Financial well-being resources and a 401(K)
  • Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support
  • Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility
  • Parental, caregiver, bereavement, and military leave
  • Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources
  • Other perks like tuition reimbursement and a recognition program

Requirements Summary

6+ years of relevant experience in a regulated environment with a minimum of 4 years focused on quality assurance, validation, or compliance for computerized systems