Demant Group

Senior Global HR Process Specialist

Senior Global HR Process Specialist at Demant Group (West Pomeranian Voivodeship). Design & optimize global HR workflows using ServiceNow HRSD. Lead process improvement, change management & stakeholder alignment across matrix organizations. Requires 3-4yrs HR ops experience, ServiceNow/SuccessFactors knowledge, process mapping expertise. Flexible work, professional development, competitive benefits.

ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources

Job description

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Posted on:
 
December 4, 2025

We are seeking a Senior Global HR Process Specialist to support the design, optimization, and governance of end-to-end global HR processes, ensuring consistency, scalability, and a seamless manager and employee experience. The specialist will work closely with the Global Process Manager, Centers of Expertise, HRBPs, and other stakeholders to standardize and continuously improve HR workflows, while also helping drive change management, training, and adoption of global HR process standards across regions.

Requirements

  • Experience in HR process management, continuous improvement, or HR operations in an international environment
  • Proven experience with process mapping and optimization methodologies as well as with HR Information Systems
  • Solid experience operating within global or matrix organizations, managing diverse stakeholder groups, and effectively working through lengthy, multi-layered decision processes
  • Strong understanding of core HR processes (e.g., hire-to-retire, talent management, organizational management)
  • Solid understanding of data quality, reporting processes, and HR operating models
  • Proficiency in process mapping tools (e.g., Visio, Miro, Signavio)
  • Solid working knowledge of ServiceNow (HRSD) and SuccessFactors
  • Strong analytical, problem-solving skills, structured and detail-oriented
  • Full professional proficiency in English is essential for this role
  • Strong communication and stakeholder-management skills across cultures and time zones
  • Proactive mindset with a strong orientation toward continuous improvement
  • Ability to translate business needs into practical, scalable HR process solutions
  • HRIS configuration or functional knowledge considered an advantage

Benefits

  • Flexible working hours
  • Global perspective
  • Strategic impact
  • Professional development
  • Scandinavian-style work culture
  • International, informal, and friendly workplace culture
  • Work environment in a company with a strong social mission
  • Generous benefits package (private medical care, sports card, and more)

Requirements Summary

At least 3-4 years of experience in HR process management, continuous improvement, or HR operations in an international environment, with strong analytical and problem-solving skills, and full professional proficiency in English