Senior Inbound Product Manager

This role as a Senior Inbound Product Manager at ServiceNow involves connecting vision with execution. The position focuses on aligning AI initiatives with business units, driving strategic alignment, and ensuring impactful delivery of AI-powered customer experiences at scale. ServiceNow is seeking a strategic thinker who can navigate complex organizational dynamics and excel in ambiguity.

Requirements

• 5+ years of experience guiding complex, cross-functional strategic programs
• Expert-level program management skills (roadmap, risk, stakeholder communication)
• Executive stakeholder management skills
• Strong business acumen with ability to connect strategic initiatives to business outcomes
• Familiarity with AI/ML initiatives

Benefits

• Health plans
• 401(k) Plan
• Employee Stock Purchase Plan (ESPP)
• Matching donations
• Flexible time away plan
• Family leave programs