Senior Infrastructure Specialist in Strategy, Delivery & Support

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Contributes to the overall success of the Strategy & Delivery Management (Infrastructure & Support Team) / Global HR Technology in Globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.

Requirements

• Bachelor’s degree in business or technology
• 3 - 7 years of IT experience
• 2+ years of hands-on project management experience, driving technology projects (software development and/or application infrastructure) preferably in an agile work environment.
• 2+ years of team management experience with a strong understanding of agile project management principles and practices coupled with working experience as a Scrum Master or Project Manager in a recent project/initiative.
• Knowledge of Spanish as a native or second language would be an asset.
• Strong problem-solving skills to trouble shoot problems across the different environments, systems and networks with the emphasis on a client service focus.
• Solid organizational skills including attention to detail and multi-tasking skills.
• Excellent written and verbal communication skills
• Advanced working knowledge required in all the following technical tools / environments: Knowledge of Infrastructure Monitoring Tools.
• Knowledge of Microsoft SQL Server 2014 and above.
• Knowledge of Microsoft Windows Server
• Knowledge of Red Hat Linux
• Understanding of Network and Security configurations.
• Knowledge of Active Directory Groups administration.
• Advanced knowledge of Microsoft Office 365.
• Understanding of Microsoft Azure DevOps Pipelines.
• Advanced knowledge of the Cloud Infrastructure: Azure / GCP (PaaS, IaaS, SaaS).
• Knowledge of SharePoint Administration.
• Knowledge in planning and Support for Infrastructure Projects
• An understanding of ITIL processes i.e. ServiceNow

Benefits

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.