Senior IT Support – Executive Technology Partner

We are looking for a Senior IT Support professional to become a strategic technology partner to our executive leadership team. As a trusted advisor and go-to tech partner, you will provide personalized, high-touch support for hardware, software, mobile, and collaboration tools. You will troubleshoot issues swiftly and clearly, collaborate cross-functionally to resolve issues and improve tools and workflows, and contribute to internal knowledge bases and IT documentation to drive continuous improvement.

Requirements

• Bachelor’s degree in IT, Computer Science, or equivalent work experience
• 4+ years of IT support, with direct experience supporting executives and senior leaders
• Experience using and managing ServiceNow (must-have)
• Mastery of Windows, macOS, mobile platforms, and tools like Google Workspace, Zoom, Slack
• Outstanding communication skills
• High emotional intelligence
• Proactive mindset
• Able to work independently, but also collaborate across teams with ease

Benefits

• Competitive salary
• Comprehensive and competitive benefits
• A culture that celebrates innovation and continuous learning
• Inclusive, mission-driven teams where your voice matters
• Opportunities to shape the future of technology at a rapidly growing fintech company